The easiest way to ensure that a trip goes off without a hitch is to map out a plan of action and gather all necessary and relevant information regarding that trip. The same is true for ensuring that one is properly prepared and not ill-equipped for a flight; it is critical to be aware of details such as flight status, pet travel services (if required), special assistance services (if required), onboard Wi-Fi, baggage allowance, and so on. On this page, people will find information about the Alaska Airlines MEX Terminal – Mexico City International Airport; the information can be used as a reference or guide while preparing for an upcoming flight or planning a future flight with Alaska Airlines that will arrive or depart from MEX Airport.
Alaska Airlines Mexico City International Airport Terminal Details
All the information shared below is relevant to travelers / passengers preparing for a flight to / from Mexico City International Airport.
| Alaska Airlines, SFO San Francisco International Airport Address | Alaska Airlines, Terminal 1, Av. Capitán Carlos León S/N, Peñón de los Baños, Venustiano Carranza, 15620 Ciudad de México, CDMX, Mexico |
| Alaska Airlines Contact Number | +1 (800) 252-7522 |
| Alaska Airlines IATA Code | AS |
| Alaska Airlines ICAO Code | ASA |
| Alaska Airlines Ticket Counter Hours: | Daily 24 Hours |
| Alaska Airlines Check-in: | Terminal 1 |
| Alaska Airlines SFO Arrivals Terminal | Terminal 1 |
| Alaska Airlines SFO Departures Terminal | Terminal 1 |
| Alaska Airlines Official Website | www.alaskaair.com |
| YouTube | www.youtube.com/@AlaskaAirlines |
| www.facebook.com/alaskaairlines | |
| twitter.com/AlaskaAir | |
| Instagram Account | www.instagram.com/alaskaair |
Services & Amenities Offered at Alaska Airlines MEX Mexico City International Airport Terminal
The Alaska Airlines office at MEX International Airport offers multiple flight related services / amenities to travelers:
- Ticket Booking and Cancellation
- Baggage Allowance
- Airport / Online / Self-service Kiosk Check-in
- Airport Transfers
- Unaccompanied Minor Service
- Duty-Free Allowance
- In-Flight Meals / Entertainment
- Missing / Delayed / Lost Luggage
- Airport Lounges
- Flight Information / Flight Status
- Delayed / Canceled Flights
- Airport Facilities
- Animal Relief Area
- Boarding Class Enquiries
- Valet Parking
- Airport / Inflight Wifi
- Mileage Plan
- Oneworld
List of Every Alaska Airlines Terminal Globally
Alaska Airlines Flight Reservations At MEX Mexico City International Airport
Groups and / or individuals can ask for help at the office of Alaska Airlines MEX terminal to make flight reservations; the team stationed at the office provide itinerary solutions on request.
Tickets can also be booked by travelers themselves on the Alaska Airlines website / mobile app.
Alaska Airlines Reservation Management At Mexico City International Airport Terminal
The “Manage” section on the airline’s website and mobile application offer passengers the access to make changes to their booking (if needed) and / or add or / and remove flight related services and / or amenities; alternatively, if passengers are in need of assistance with managing their reservations, they can request for help from the office of MEX Alaska Airlines terminal.
Request For Cancellation / Refund Of Alaska Airlines Ticket At Mexico City International Airport
Passengers are entitled to a full refund only if they cancel their booking within 24 hours from the time of booking and on the condition that the flight departure is more than 24 hours away from the time of booking.
The office of Alaska Airlines terminal MEX will not cater to requests for cancellations / refunds of tickets purchased from a third party travel site / agency / agent.
Please review the fare rules carefully; all refunds / cancellations are conditional to the airline’s fare rules.
Flight Status Of Alaska Airlines
To request for flight status, passengers can contact the office of Alaska Airlines terminal at MEX Airport or check it by themselves on the airline’s website www.alaskaair.com/flightstatus or the airline’s mobile application.
Baggage Allowance On Alaska Airlines
As per Alaska Airlines Baggage Policy, passengers are permitted to bring 1 carry-on luggage whose linear dimension must be less than or equal to 45 inches [22”x14”x9”] and 1 personal item [handbag / briefcase / laptop with case / etc.].
Checked baggage allowance has to be bought; the first checked baggage will cost $30, second checked baggage will cost $40 and third or more checked baggage will cost $100 each.
Checked baggage allowance can be purchased during check-in at the Alaska Airlines MEX terminal counter or during online check-in or via the self-service kiosk. All baggage that exceeds the weight and / or size limit are charged $100 each.
For more details, visit the airline’s website or call / visit the Alaska Airlines office.
Check-in at Alaska Airlines MEX Terminal
To check-in for a flight, passengers may do so either via the online check-in option available from 24 hours up to 1 hour prior to flight’s time of departure on the Alaska Airlines mobile applications / website, or via the self-service kiosk at the airport or in person at the MEX Alaska Airlines terminal counter. Check-in closes at the airport counter and the self-service kiosk 60 minutes before a flight’s scheduled time of departure.
Wi-Fi On Board Alaska Airlines
Wi-Fi connectivity is available on most aircrafts of the Alaska Airlines fleet; Wi-Fi pass cost starts at $8.
Basic Wi-Fi is available on…
- All Embraer E175s
- All Boeing 737-700s
- Select Boeing 737-800s and one 737-900
Fast Streaming Wi-Fi is available on…
- All Boeing 737 MAX
- All Boeing 737-900ERs
- Nearly all Boeing 737-900s
- Most Boeing 737-800s
- All Airbus aircraft
For more Wi-Fi related information please ask the Alaska Airlines terminal MEX crew members.
Special Assistance Services At Alaska Airlines Mexico City International Airport Terminal
A number of special assistance services are available to help paraplegic / quadriplegic travelers or / and pregnant women or / and elderly travelers or / and unaccompanied minors or / and passengers with special needs / medical conditions to ensure that they have comfortable and pleasant flight.
The office of Alaska Airlines terminal at MEX International Airport can be contacted to request for additional information.
Call 1-800-503-0101 to request special assistance service or contact the Alaska Airlines office.
Travel With Pet(s) On Alaska Airlines
The airline grants transport of pet(s) / animal companion(s) on their flights, either in the passenger cabin or in the aircraft hold; the pet travel service is referred to as “Fur-st Class Care™”.
Pet travel service is chargeable, subject to availability and conditional to Alaska Airlines Pet Policy and the laws governing animal transport at the airport of departure and destination.
Details can be requested and / or reservation for pet travel can be made by calling / visiting the office of Alaska Airlines MEX terminal.
Parking At MEX Airport
In order to accommodate all travelers’ / visitors’ parking needs, the airport has been able to make available a variety of parking options. Long-term and short-term parking facilities are available.
Travelers’ / visitors’ also have the option to book parking in advance on the airport’s official website.
Details can be viewed on the airport’s website and / or requested from the airport staff.
Frequently Asked Questions
Terminal 1 is used by Alaska Airlines at Mexico City International Airport to manage their flight operations.
Yes! Almost the entire Alaska Airlines fleet is Wi-Fi enabled.
Yes! Alaska Airlines offers pet travel services.
Persons can contact Alaska Airlines at +1 (800) 252-7522.
Terminal 1 is used to receive all Alaska Airlines flights arriving at MEX Airport.
At MEX International Airport, Alaska Airlines flights depart from Terminal 1.
