Worrying is a natural human tendency, whether for oneself or about someone or something else; when it comes to air travel, a stampede of worries is certain to clog any traveler’s mind. Concerns concerning luggage allowance, travel insurance, special assistance services, airport lounge information, airport transfers, in-flight wifi, onboard food, and so on, to name a few, should be addressed ahead of time.
This page is intended for the convenience and comfort of passengers planning for a flight that may arrive or depart from the Hawaiian Airlines PDX Terminal – Portland International Airport. The information provided here can be used as a starting point.
Hawaiian Airlines Portland International Airport Terminal Details
All the details provided here in are for the benefit of travellers arriving at or departing from the PDX International Airport Hawaiian Airlines terminal.
| Hawaiian Airlines,PDX Portland International Airport Address | Hawaiian Airlines, Terminal 3,7000 NE Airport Way, Portland, OR 97218 |
| Hawaiian Airlines Contact Number | +1 (800) 367-5320 |
| Hawaiian Airlines IATA Code | HA |
| Hawaiian Airlines ICAO Code | HAL |
| Hawaiian Airlines Ticket Counter Hours: | Daily 24 Hours |
| Hawaiian Airlines Check-in: | Terminal 3 |
| Hawaiian Airlines PDX Arrivals Terminal | Terminal 3 |
| Hawaiian Airlines PDX Departures Terminal | Terminal 3 |
| Hawaiian Airlines Official Website | www.hawaiianairlines.com |
| Hawaiian Airlines Official Facebook | https://www.facebook.com/HawaiianAirlines |
| Hawaiian Airlines Official Instagram | https://www.instagram.com/hawaiianairlines |
| Hawaiian Airlines Official Twitter | https://twitter.com/hawaiianair |
| Hawaiian Airlines Official Youtube | https://www.youtube.com/hawaiianairlines |
Services & Amenities Offered at Hawaiian Airlines PDX Portland International Airport Terminal
- Ticket Booking and Cancellation
- Baggage Allowance
- Airport / Online / Self-service Kiosk Check-in
- Airport Transfers
- Unaccompanied Minor Service
- Duty-Free Allowance
- In-Flight Meals / Entertainment
- Missing / Delayed / Lost Luggage
- Airport Lounges
- Flight Information / Flight Status
- Delayed / Canceled Flights
- Airport Facilities
- Animal Relief Area
- Boarding Class Enquiries
- Valet Parking
- Airport / Inflight Wifi
- HawaiianMiles
Hawaiian Airlines Flight Reservations At PDX Portland International Airport
Travelers can make flight reservations either with the help of the staff on duty at the office of Hawaiian Airlines PDX terminal or by themselves through the Hawaiian Airlines website or mobile app.
Hawaiian Airlines Reservation Management At Portland International Airport Terminal
The PDX Hawaiian Airlines terminal airport office comprises a trained team of representatives who can help all passengers with managing their flight reservations; passengers can avail the team’s assistance in making changes to their flight reservations or / and add and / or remove flight related amenities to personalise their flight experience.
Subsequently the “Manage Flights” sections accessible via the airline’s website and mobile app also provides passengers the ability to manage their bookings by themselves.
Request For Cancellation / Refund Of Hawaiian Airlines Ticket At Portland International Airport
Travelers should make note that tickets are non-refundable, unless otherwise specified.
Passengers who cancel a reservation within 23 hours from the time of booking and where the departure time is 7 days or more apart, can claim a full refund on the reservation.
The office of Hawaiian Airlines terminal PDX does not facilitate requests for cancellations / refunds of tickets bought via third party travel agencies / websites / agents.
Before submitting a request for cancellation / refund, passengers must carefully read the fare rules specific to that reservation. Additional information / assistance pertaining to cancellation/ refund can be requested from personnel at the Hawaiian Airlines office.
Flight Status Of Hawaiian Airlines
Passengers can request for flight status updates at the office of Hawaiian Airlines HNL
terminal or check it themselves on the airline’s mobile application or website https://flightstatus.hawaiianairlines.com/.
Baggage Allowance On Hawaiian Airlines
As per the Hawaiian Airlines Baggage Policy, the following baggage allowances are given to their passengers for…
- Cabin / Carry-on Baggage: All passengers can bring 1 carry-on / cabin luggage and 1 personal item [purse / briefcase / laptop computer / small backpack,etc.]; the carry-on luggage must weigh less than or equal to 11 kg [25 lbs] and the linear dimension must not be more than 35 inches [115 centimeters] [9’L x 13’W x 22’H ].
- Checked Baggage Allowance:
- On domestic flights within the State of Hawaii, U.S.A., checked baggage allowance has to be bought
- First Checked Baggage – $25
- Second Checked Baggage – $35
- Third Checked Baggage and additional – $50 [each]
- On all other domestic flights within the U.S.A.
- First Checked Baggage – $30
- Second Checked Baggage – $30
- Third Checked Baggage and additional – $100 [each]
- International Flights: Passengers are provided with Two (2) pieces of free checked baggage allowance.
- On domestic flights within the State of Hawaii, U.S.A., checked baggage allowance has to be bought
Contact the office of PDX Hawaiian Airlines terminal more additional information about baggage allowance or for any other queries.
Check-in at Hawaiian Airlines PDX Terminal
Passengers can opt to check-in for their flight either in person at the Hawaiian Airlines terminal PDX airport counter or via the mobile / web check-in option, available from 23 hours before a flight’s scheduled time of departure, on the Hawaiian Airlines mobile app and website.
Note that the check-in timings differ as follows:
- For travel between Neighbor Island destinations – until 30 minutes prior to departure time
- For travel between Hawaii and North America destinations – until 35 minutes prior to departure time
- For travel between Hawaii and international destinations – until 60 minutes prior to departure time
For more check-in related information contact the Hawaiian Airlines office.
Hawaiian Airlines Inflight Entertainment
The airline offers its own selection of curated inflight entertainment to its passengers which can be accessed via the airline’s mobile app or browser on smart devices; passengers can view movies or play games.
For more details, contact the office of Hawaiian Airlines PDX terminal.
Special Assistance Services At Hawaiian Airlines Portland International Airport Terminal
The airline has ensured that any passenger with physical / sensory impairments or / and medical conditions or / and special needs or / and elderly travelers or / and pregnant women or / and unaccompanied minors are comfortable and have a pleasant flight experience.
Services such as wheelchair and mobility assistance services, special care, special handling, etc. have been made available for the convenience and benefit of travelers with certain needs.
Please contact the PDX Hawaiian Airlines terminal airport office to request special assistance services.
Travel With Pets On Hawaiian Airlines
Pets animal companions are allowed to be transported either in the passenger cabin or in the aircraft-hold as checked baggage on select route, subject to availability and conditional to Hawaiian Airlines Pet Policy and the laws regulating that transport of animals at the airport of departure and destination.
For costs of pet travel service and other related details and / or to make reservations for pet travel contact the office of Hawaiian Airlines terminal PDX.
Hawaiian Airlines Lounges
The airline does not operate any lounge in Portland International Airport; however, U.S. Military active duty service members and dependent with valid ID can avail access and use of the facilities / services / amenities offered by the USO at PDX Airport.
For additional queries, kindly ask the Hawaiian Airlines PDX terminal team.
Parking At PDX Airport
PDX International Airport has a flood of travellers / visitors daily; in order to accommodate the vast requirement for parking the airport has made multiple parking options available for the travellers / visitors.
To travel between the parking lots and terminals in the airport, travellers / visitors can avail themselves of the use of the Easy AirTrain. Furthermore, travellers / visitors have the option of booking airport parking in advance on the airport’s website.
For more details visit the airport’s official website or request for information from the airport staff.
Frequently Asked Questions
Ans. Terminal 3 at PDX Airport is used by Hawaiian Airlines to manage their flights, arriving and departing.
Ans. No! Hawaiian Airlines does not offer inflight wifi connectivity.
Ans. Yes! Pet Travel service is available on select flight routes operated by Hawaiian Airlines.
Ans. To contact Hawaiian Airlines, persons can call +1 (800) 367-5320.
Ans. The Hawaiian Airlines flights arriving at PDX Airport are received at Terminal 3.
Ans. Hawaiian Airlines flights depart from Terminal 3 at Portland International Airport.
